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Manage My REDcard
Frequently Asked Questions


Choose a Topic:

Contact Information

Account Information

Pay Other Bills

Billing/Statements

Disputes

Payments

Reporting Lost/Stolen Card

Rewards

Alerts

Security

Updating Personal Information

Contact Information

By Phone:
(24 hours)
1-800-394-1829 for Manage My REDcard questions
1-888-755-5856 for general credit questions

By Mail:Payments:
Target Card Services
PO Box 660170
Dallas, TX 75266-0170

Correspondence:
Target Card Services
PO Box 673
Minneapolis, MN 55440

By Secure Message: Under Help on the left navigation, click Contact Us and fill out the email form. View our response by clicking the link in your message history on the Contact Us page.

Account Information

Credit Limit

Q: Who can I contact with questions about my credit limit?
A: For questions about your credit limit, please give us a call at 1-888-755-5856.

Q: Do you automatically increase credit limits on accounts?
A: We periodically review accounts to determine eligibility for automatically increasing credit limits.

Interest Charges

Q: What if I have questions about my interest charges?
A: Just give us a call at 1-888-755-5856. We're here 24 hours a day, seven days a week.

Q: How can I avoid interest charges?
A: Pay your entire statement balance by the payment due date each month to avoid paying interest charges.

Q: Where do I locate my interest charges online?
A: Under Account Overview on the left navigation, click View Statements and scroll down to Interest Charge Calculation.

Fees

Q: How can I avoid late payment fees?
A: Make sure we receive at least your minimum payment by the payment due date each month.

Q: Is there an annual fee for having a REDcard?
A: No, there is no annual fee.

Q: Will I be charged a fee if I don't use my card for a long time?
A: No, we don't charge a fee for inactivity.

Q: Do you charge a fee if I go over my credit limit?
A: No, we don't currently charge over the limit fees.

Q: Is there a fee for using the TV card outside the United States?
A: No, Target will not charge an International Service Assessment fee for purchases or cash advances made outside of the United States.

Cash Advance (Target® Visa® Credit Card only)

Q: How can I take out a cash advance on my card?
A: You can take out a cash advance at an ATM or in person at a bank, money transfer service or casino. You'll need a PIN to use an ATM.

Q: How do I get a PIN?
A: Under Account Services on the left navigation, click Request PIN. We'll need to verify some information, so please have your credit card available. Your PIN will be mailed to your billing address.

Convenience Checks (Target® Visa® Credit Card only)

Q: Do you offer convenience checks?
A: At this time, we don't offer convenience checks.

TD Bank USA, N.A.

Q: Who is TD Bank USA, N.A.?
TD Bank USA, N.A. is the issuer of the Target Credit Card and the Target Visa Credit Card. This change was made in March of 2013, and we notified cardholders of this change in February and March of 2013. If you have questions about your card please call Target Card Services at 1-800-394-1829 or write to Target Card Services, PO Box 673, Minneapolis, MN 55440

Pay Other Bills

Q: Can you tell me more about paying other bills with my Target® Visa® Credit Card?
A: Your Target® Visa® Credit Card can be used to pay many of your household bills. This includes: phone, cable/satellite, utilities, newspapers, insurance and more.

Target wants to make paying your bills easier, so we connect you to Billeo which can provide you with a free bill management tool. To learn more, go to Account Services on the left navigation and click Pay Other Bills.

Q: What is the difference between "Pay Other Bills" and "Manage AutoPay"?
A: Pay Other Bills allows you to use your Target® Visa® Credit Card to pay your bills - such as utilities, cable and gym memberships - through our biller directory. Manage AutoPay allows you to set up recurring payments to pay your monthly REDcard bill online.

Q: Is there a fee for paying other bills with my Target® Visa® Credit Card?
A: Target doesn't charge a fee to pay other bills with your Target® Visa® Credit Card. Many billers offer this option free of charge as well. Contact your billers directly to determine if they charge a fee.

Q: How do I sign up to pay other bills with my Target® Visa® Credit Card?
A: For more information about bill pay and to view the biller directory, go to Account Services on the left navigation and click Pay Other Bills.

Q: Can I use my Target Credit Card® to pay bills?
A: No. The Target Credit Card® can only be used at Target or Target.com.

Billing/Statements

Q: Will I continue to receive paper statements if I pay my account online?
A: Yes. You'll continue to receive your statements in the mail unless you elect to stop receiving paper statements. To stop receiving paper statements, go to Settings on the left navigation and click on Statement Delivery Method. After answering the security questions, click Switch to Online View Only.

Q: I currently receive online statements only. How can I also receive paper statements?
A: To restart your paper statements, click Change Statement Delivery Method on the left navigation. After answering the security questions presented, click Paper and Online View.

Q: How do I stop my paper statements?
A: To stop your paper statements, click Change Statement Delivery Method on the left navigation. After answering the security questions, click Switch to Online View Only.

Q: How can I disable my online Manage My REDcard access?
A: To disable your online access, click Disable Access on the left navigation.

Q: How can I change my billing date?
A: Give us a call at 1-888-755-5856 to ask about a billing date change.

Q: How can I obtain a copy of a billing statement that is no longer available online?
A: For a copy of a previous statement, give us a call at 1-888-755-5856.

Q: How can I search for a specific transaction?
A: Click Search Transactions in the left navigation and select the transaction type in the drop-down menu. Choose the variables you'd like to search by and click Search.

Q: How can I download my transactions into Quicken/Money?
A: Download transactions on the View Statements screen by selecting a format from the Download Transactions drop-down menu. When you download transactions to programs like Quicken/Money, the downloaded files aren't automatically imported into your software. You'll first want to save the file and then import it through your software application.

Q: Why do I receive an error when I click on the "Print / Save to PDF" link?
A: You are most likely receiving this error because your computer does not currently have Adobe Acrobat Reader software. You will need to download a free version of this software in order to download statements in PDF. Simply click on the 'Download Here' link immediately below the 'Print / Save to PDF' button in order to download this software.

Q: Why am I not able to click the 'Print / Save to PDF' button after I choose the statement that I want to download?
A: Statements prior to February 2010 will not be available in PDF. If you would like to print one of these statements, choose the date of the statement that you would like to print and go to the 'File' menu on your browser. Select 'Print' from this menu.

Disputes

Q: How can I dispute a transaction on my account?
A: If you would like to dispute a transaction, you can first give us a call at 1.888.755.5856. Then, to protect your rights under the Fair Credit Billing Act, you'll need to write to us. We must receive your letter within 60 days after the first bill containing the disputed transaction was mailed to you. Please send your letter to: TD Bank USA, N.A. c/o Target Card Services, P.O. Box 9500, Minneapolis, MN 55440.

Payments

General Payment Information

Q: What is your payment mailing address?
A: You can mail your payments to us at:

       Target Card Services
       P.O. Box 660170
       Dallas, TX 75266-0170

Q: How early should I mail my payment?
A: We suggest mailing your payment at least 5-7 days prior to your due date to ensure it's received on time.

Q: When does a mailed payment post to my account?
A: Mailed payments post to your account on the date they're received.

Q: Can I pay my bill with a Target GiftCard?
A: We're not able to accept Target GiftCards as payment on an account.

Q: Can I make a payment at a Target store?
A: Yes, you can make a payment on your REDcard at the Guest Services desk at your local Target store. Remember to bring your credit card or billing statement with you as the store is not able to look up the account number.

Q: Can I make a payment by phone?
A: Yes. To make a payment by phone, just call us at 1-888-755-5856.

Q: How long does it take for a phone payment to post?
A: Phone payments can take up to 2 business days to post to your account.

Online Payments

Q: Can I pay my bill online?
A: Yes. To make a payment, click Schedule a Payment under Payment Information in the left navigation.

Q: If I make a payment online, when will it post to my account?
A: Online payments made prior to 5:00pm (Central Time) will be posted on the same day.

Q: Will I be late if I make an online payment on my due date?
A: You will not be late as long as the payment is made prior to 5:00pm (Central Time).

Q: Can I schedule an online payment prior to my due date?
A: Yes. Online payments can be scheduled up to 30 days in advance.

Q: How do I edit or cancel a scheduled payment?
A: Click View Payment History on the left navigation. Choose Edit or Cancel and click Submit.

Q: Where can I see the Manage My REDcard Terms and Conditions for the Online Payment Service and the Alerts Service and the Consent to Electronic Communication I agreed to when I enrolled in Manage My REDcard?
A: Simply click on the following links to access the full Manage My REDcard Terms and Conditions for the Online Payment Service and the Alerts Service or the Consent to Electronic Communications.

Q: Do I have to make all my payments online if I enroll in the REDcard Online Payments Service?
A: No, you don't. You can make payments online, at your local Target store, by mail or by phone.

Q: Can I pay my bill with another credit card or a debit card?
A: We're unable to accept credit cards or debit cards for online payments.

Q: Who can I call with questions about online payments?
A: Give us a call at 1-800-394-1829.

Auto Pay

Q: Can I have my payments made automatically each month?
A: Yes! It's easy to sign up for Auto Pay. Just go to Payment Information on the left navigation and click on Manage Auto Pay. You can choose to have your minimum due, new balance or a fixed amount paid automatically each month on your due date.

Q: Can I choose to have a specific amount paid each month with AutoPay?
A: Yes. You can choose to have Auto Pay process a fixed payment. On the Manage Auto Pay page, just choose Fixed Payment and enter the amount. If the minimum payment is greater than the fixed amount, we will deduct the minimum payment amount rather than the fixed payment amount.

Q: What if I want to make an extra payment?
A: You can schedule one-time payments in addition to Auto Pay. Keep in mind that your Auto Pay will also be processed.

Q: What should I do if my Fixed Payment is less than my minimum due?
A: If the fixed pay you've scheduled is less than your minimum due, we'll automatically process a payment for the full minimum due.

Q: How do I cancel Auto Pay?
A: To cancel Auto Pay, just click View Payment History on the left navigation then click Cancel Auto Pay.

Q: What is the difference between "Pay Other Bills" and "Manage AutoPay"?
A: "Pay Other Bills With Your Target® Visa® Credit Card" allows you to use your Target® Visa® Credit Card to pay your bills - such as utilities, cable and gym memberships - through our biller directory. "Manage AutoPay" allows you to set up recurring payments to pay your monthly Target REDcard bill online.

Q: Who can I call with questions about Auto Pay?
A: Give us a call at 1-800-394-1829.

Reporting Lost/Stolen Cards

Q: What should I do if my card is lost or stolen?
A: If your card is missing, please call us immediately at 1-888-755-5856. We're available 24 hours a day, 7 days a week. We're unable to accept missing credit card reports online or by email.

Q: Can you tell me more about Visa's Zero Liability policy?
A: With Visa's Zero Liability policy, your liability for unauthorized charges is $0 - you pay nothing. Visa's enhanced policy guarantees maximum protection against fraud. Should someone steal your Target® Visa® Credit Card number while you're shopping, you pay nothing for their fraudulent activity. This policy covers all Visa transactions processed over the Visa network - online or off. The only transactions not covered under the Zero Liability policy are ATM and non-Visa branded PIN transactions. If you notice fraudulent activity on your Target® Visa® Credit Card, contact us immediately at 1-888-755-5856. We encourage you to continually monitor your monthly statements to identify any unauthorized transactions. Our policy extends this $0 liability for unauthorized charges to Target Cards as well.

Rewards

Q: How does the 5% REDcard® discount program work?
A: You will receive 5% off purchases paid for with your REDcard® at Target® stores and Target.com, with just a few exceptions (such as prescriptions, Target® gift cards and prepaid cards, Target Clinic® services and Target Optical® eye exams). For a full list of exclusions and other restrictions, see the 5% REDcard® discount program rules.

Q: How do I enroll in the 5% REDcard® discount program?
A: You're automatically enrolled just by having a REDcard®.

Q: How does the Target Pharmacy® Rewards program work?
A: When you enroll in the Target Pharmacy Rewards program, for every five eligible prescriptions purchased at a Target Pharmacy you will receive a Target Pharmacy Rewards certificate good for 5% off a day of shopping at Target. For prescriptions paid for by a method other than a Target Credit Card®, Target® Visa® Credit Card or Target Debit Card™ enrolled in Target Pharmacy Rewards, you will need to remember to show your Target Pharmacy Rewards card at the point of sale or ask the pharmacy team member to do a phone number lookup. See program rules for additional restrictions.

Q: How do I enroll in the Target Pharmacy Rewards program?
A: Next time you are at Target, you can enroll at the Pharmacy counter. You can also enroll online at target.com/pharmacyrewards or by calling 1-877-RxTarget. Note: The Target Pharmacy Rewards program is valid only in the U.S. (except NJ, NY or where prohibited by law). Purchases of prescription drugs paid for in whole or in part by federally funded government programs (e.g., Medicare, Medicaid) will not accumulate toward a savings certificate.

Q: How do I enroll in the Take Charge of Education Program?
A: To enroll in the Take Charge of Education Program, scroll down to the Take Charge of Education section on your account summary. You'll find a link that says "Click here." By clicking on this link, you'll be directed to the Take Charge of Education page.

Q: How can I change the school I have designated for Take Charge of Education?
A: To change the school you've chosen for our TCOE program, click the link under Take Charge of Education section on the Account Summary page and then click View or Change School in the center of the page.

Q. What is the REDcard Free Ship Benefit?
A. Free shipping is available on Target.com purchases when you use your REDcard. Offer applies on standard shipping to all 50 states, as well as APO/FPO addresses and Puerto Rico. If you upgrade your shipping method, shipping fees will apply. Not valid on previous orders. See program rules for more details.

Alerts

Q: What is an alert?
A: An alert is an email or text message that we send to let you know about something that happens with your account. We can send you alerts by email, text message (depending on your carrier) or both.

Q: How do I set an alert?
A: It just takes a few simple steps to set up an alert:

  • Click Set Alerts on the left navigation
  • Choose the alert(s) you want
  • Select whether you'd like to receive the alert via email, text message, or both
  • Click Save
You can go back and change your alert settings at any time.

Q: When will I receive my alerts?
A: It depends on the type of alert you sign up for. Alerts about transactions or personal occasions are sent each time the event occurs.

For alerts that describe account conditions, the alert will be sent when that condition is met.

Q: How can I delete alerts?
A: Go to the Settings menu on the left side of the screen and click Set Alerts. You'll see a list of all the alerts you've signed up for under View Your Alerts. Just click delete next to any alert you don't want to receive anymore.

Email Alerts

Q: What kinds of email alerts are sent automatically?
A: We'll send you an email every month when your statement is available online. You'll also receive an email alert when:

  • You enroll in Manage My REDcard
  • You set up Auto Pay
  • You schedule a payment
  • A payment is confirmed


Q: May I opt out of automatic email alerts?
A: If you no longer want to receive these automatic alerts, you'll need to cancel your enrollment in Manage My REDcard. You can cancel any of the optional alerts you sign up for whenever you like.

Q: How do I change the email address for my alerts?
A: We send your alerts to the primary email address on file for your account. If you want to change that address, go to Account Services on the left navigation and click Change Address/Phone.

Text Message Alerts

Q: How do I sign up for text message alerts?
A: Go to the Settings menu on the left navigation and click Set Alerts. Add your mobile phone number to enroll and check the box next to each alert that you want to receive.

Q: How do I stop a certain alert without cancelling others?
A: Go to the Settings menu on the left navigation and click Set Alerts. You'll see a list of all the alerts you've signed up for under View Your Alerts. Just click delete next to any alert you don't want to receive anymore. Keep in mind that if you've signed up more than one REDcard account for text message alerts, you need to manage each account separately.

Q: How can I permanently stop receiving all text message alerts?
A: There are two ways you can opt out. To do it online, go to the Settings menu on the left navigation and click Set Alerts. Then click delete next to your mobile number. To opt out using your phone, reply to any alert from us with the word STOP, or send it to 827438. You'll receive an opt-out confirmation after we receive your text message.

Q: I signed up to receive text message alerts, but I have not received anything via text. What's going on?
A: Check to see if the conditions have been met for the alert that you've selected. Then, check to see that your mobile carrier is eligible to receive text alerts. The list of eligible carriers can be found on the question below. If your carrier is shown as eligible and you still are not receiving your alerts, give us a call at 1-800-394-1829.

Q: What mobile carriers are eligible to receive text alerts?
A: The text alert service is only available on certain U.S. carriers, and the carriers are subject to change. The current carriers are:

  • Aliant
  • Alltel
  • AT&T
  • Boost Mobile
  • Cellcom
  • Cellular South
  • Centennial
  • Central West Wireless
  • Cincinnati Bell
  • Dobson
  • East Kennedy network
  • Immix Wireless
  • nTelos
  • Rural Cellular
  • Sprint
  • Suncom
  • T-mobile
  • Telus
  • Union Telephone
  • US Cellular Corp
  • Verizon
  • Virgin Mobile
Q: What kind of alerts can I get through text?
A: The following alerts are available through text:
       Credit Limit is reached
       My account is past due
       My credit card payment is due in X calendar days
       Balance is within $X* of credit limit
       Balance exceeds $X*
       Balance drops below $X*
       A payment posts to my account
       A credit/return (other than payment) posts to my account
       A purchase exceeds $X*
       A new message is available
       Possible fraud was detected

*You can customize the dollar amounts for these alerts.

Q: Can I receive Text Message and Email alerts?
A: Yes. For each alert you sign up for, you can have it delivered by text, email or both – just choose from the drop-down box next to the alert.

Q: Will I be charged for text alerts?
A: We will not charge you for mobile text messaging. Message & data rates may apply from your mobile carrier.

Q: Why do my text message alerts end with "Msg & data rates may apply"?
A: We will not charge you for mobile text messaging. Message & data rates may apply from your mobile carrier.

Q: How can I see the text messaging Terms & Conditions?
A: To see the full Terms & Conditions for text messaging, click here.

Security

Q: Can you tell me more about Visa's Zero Liability policy?
A: With Visa's Zero Liability policy, your liability for unauthorized charges is $0 - you pay nothing. Visa's enhanced policy guarantees maximum protection against fraud. Should someone steal your Target® Visa® Credit Card number while you're shopping, you pay nothing for their fraudulent activity. This policy covers all Visa transactions processed over the Visa network - online or off. The only transactions not covered under the Zero Liability policy are ATM and non-Visa branded PIN transactions. If you notice fraudulent activity on your Target® Visa® Credit Card, contact us immediately at 1-888-755-5856. We encourage you to continually monitor your monthly statements to identify any unauthorized transactions.

Q: Can I send a question about my account via email?
A: You can send us a secure message by going to Help on the left navigation and clicking on Contact Us. We'll respond to your question within 24 hours. You can view our response by signing into your Manage My REDcard account and viewing your Message History toward the bottom of the page.

Q: I received an email that looks like it's from Target. How can I tell if it's legitimate?
A: Do not rely solely on the presence of the Target name or logo. Emails from Target are designed to provide information you requested about your REDcard and inform you about products and services we think you might be interested in. You may also add TargetCard.Services@rcam.target.com to your Contacts or Address Book. In general, we will not:

  • Require you to enter personal information directly into the email.
  • Threaten to close your account if you do not take the immediate action of providing personal information.
  • Offer rewards or free services in exchange for information.
  • Share your name with any contacts outside our firm in a manner inconsistent with our Privacy Policy.
  • For additional information, please visit the "Protect Your Identity" page on Target.com.
Q: What other measures should I expect from Target concerning online security?
A: Target takes a proactive approach to securing your credit history and personal information. To help provide you with the best possible online experience, Target utilizes the following policies:
  • Target does not sell any personal or credit information to third party sources. We will not send emails or call to solicit personal information.
  • When a transaction or account application looks suspicious, Target will call you to ensure that your credit is safe and secure. You are not responsible for any charges you did not authorize. Target will work to quickly resolve any fraud situations you may have.
  • For some account changes, you may be prompted to provide additional information within Manage My REDcard. This strong factor authentication helps us ensure that we are talking to the right guest and making the right changes.
  • Target will not send you an email that requests personal information such as: account numbers, social security numbers, pin numbers, financial information, passwords, etc.
  • Emails about your REDcard will not include hyperlinks to other web pages. Web addresses such as Target.com/rcam will be listed in text for your reference and may be copied and pasted into your browser.
Q: What should I do if I receive a suspicious email?
A: If you receive a suspicious email and suspect that it might be fraudulent, do not reply or enter any information. Contact Target Card Services at 1-800-394-1829 immediately. A Target representative can help you determine the authenticity of the email. For additional information, please visit the Protect Your Identity page on Target.com.

Q: Why do I receive security questions when I attempt to perform certain functions online?
A: In accordance with Federal guidelines, additional security authorization is required for some online actions. These questions are based on your account information and are designed to protect your account.

Q: I answered one of the security questions incorrectly and I got a message saying my online account is locked. What do I do?
A: To unlock your online account, give us a call at 1-800-394-1829. For security reasons we're unable to reset your account online or by email.

Q: What is phishing?
A: "Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email. If you receive a suspicious email and suspect that it might be fraudulent, do not click on any of the links in the email, and do not reply or enter any information. Contact Target Card Services at 1-800-394-1829 immediately. A Target representative can help you determine the authenticity of the email. For additional information, please visit the Protect Your Identity page on Target.com. You can access the "Manage My REDcard" site securely by simply typing Target.com/rcam into your browser.

Q: What to look for on the "Manage My REDcard" sign in page
A: When you reach the "Manage My REDcard" sign in page (the page that asks for your username and password), you will see that the browser bar will turn green. This green bar means that you are visiting a site secured with Extended Validation (EV) SSL. The green browser bar will also display https:// , show the name of the organization that owns this Web site, and show the certificate authority that verified Target's identity.

Q: What to look for in emails from Target
A: Do not rely solely on the presence of the Target name or logo. Emails from Target are designed to provide information you requested about your REDcard and inform you about products and services we think you might be interested in. You may also add TargetCard.Services@rcam.target.com to your Contacts or Address Book. In general, we will not:
  • Require you to enter personal information directly into the email.
  • Threaten to close your account if you do not take the immediate action of providing personal information.
  • Offer rewards or free services in exchange for information.
  • Share your name with any contacts outside our firm in a manner inconsistent with our Privacy Policy.
  • For additional information, please visit the "Protect Your Identity" page on Target.com.

Q: How do I contact Target about suspected fraudulent (phishing) emails?
A: If you receive a suspicious email and suspect that it might be fraudulent, do not click on any links or reply or enter any information. Contact Target Card Services at 1-800-394-1829 immediately. A Target representative can help you determine the authenticity of the email. For additional information, please visit the Protect Your Identity page on Target.com.

Q: Additional Measures to expect from Target concerning online security
A: Target takes a proactive approach to securing your credit history and personal information. To help provide you with the best possible online experience, Target utilizes the following policies:
  • Target does not sell any personal or credit information to third party sources. We will not send emails or call to solicit personal information.
  • When a transaction or account application looks suspicious, Target will call you to ensure that your credit is safe and secure. You are not responsible for any charges you did not authorize. Target will work to quickly resolve any fraud situations you may have.
  • For some account changes, you may be prompted to provide additional information within Manage My REDcard. This strong factor authentication helps us ensure that we are talking to the right guest and making the right changes.
  • Target will not send you an email that requests personal information such as: account numbers, social security numbers, pin numbers, financial information, passwords, etc.

Q: "Remember This Device"
A: "Remember This Device" allows you to choose whether you would like "Manage My REDcard" to recognize the computer/smartphone that you are logging in from. This does not replace any of the security that is currently in place (you will still always need to enter your username and password when logging into the site); it will just ask an additional security question if the device is not recognized that someone is trying to log in from.

Q: "Remember This Device" and Financial Software Users
A: If you use services like Quicken or Mint to automatically download transactions, you will need to select 'Yes, remember this device' to ensure downloads are successful.

Q: Removing "Remember This Device"
A: If you have selected "Yes, Remember this device", and then would like to have the device no longer be remembered, all you'll need to do is clear the cookies from your internet browser. Once the cookies are cleared, you will be asked an additional security question when logging into your Manage My REDcard account.

Updating Accountholder Information

Q: Can I change my address and phone number online?
A: Yes. To update this information, just click on Change Address/Phone under Account Services in the left navigation.

Q: I recently changed my name, how can I update this on my account?
A: To change the name on your account, give us a call at 1-888-755-5856. We're unable to process name changes online or by email.

Q: How can I request a new card?
A: You can request a card online by clicking Request Replacement Card on the left navigation.

Q: How can I add someone to my account?
A: You can add an additional cardholder online by clicking Add Additional Cardholder on the left navigation. To add someone as a joint cardholder, give us a call at 1-888-755-5856. For security reasons we're unable to add joint cardholders online or by email.

Q: What is the difference between additional cardholder and joint cardholder?
A: Joint cardholders are responsible for the account. They can use the card and make changes to the account. Additional cardholders can only use the card. They are not responsible for the account and cannot make any changes to the account.

Q: How do I change my User Name and/or Password?
A: Select Change User Name/Password under Settings on the left navigation.

Q: How do I change my Security Questions?
A: Select Change Security Questions under Settings on the left navigation.

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